Privacy Policy

Effective date: January 1, 2025

1. Introduction

Welcome to Crawdads on the River. Your privacy is critically important to us. It is Crawdads on the River’s policy to respect your privacy regarding any information we may collect from you across our website ( saccrawdads.com ) and other sites or properties we own and operate. This Privacy Policy explains what information we collect, why we collect it, and how we use and share it.

If you have additional questions or require more information about our Privacy Policy, please contact us at saccrawdads@gmail.com.

2. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

3. Information We Collect

a. Personal Information You Provide

  • Name, email address, phone number (e.g. for newsletter or SMS sign-ups)

  • Any other information you voluntarily submit via forms (contact requests, surveys, promotions)

b. Automatically Collected Data

  • Usage data (pages visited, time on site) via cookies and analytics tools

  • Device and browser information

4. How We Use Your Information

We use the information we collect to:

  • Send you marketing emails or SMS messages only if you’ve opted in

  • Provide customer support and respond to inquiries

  • Personalize your experience and tailor content/promotions

  • Improve and optimize our website and services

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding our SMS providers and aggregators who help us deliver and manage messages.

 

5. How We Share Your Information

We may share or disclose your information only in the following limited circumstances:

  1. Service Providers & Subcontractors

    • To vendors who support our operations (e.g. hosting, email/SMS delivery, customer service).

  2. Legal Compliance

    • If required by law or to protect our rights.

All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Request disclosure of personal information we’ve collected.

  • Request deletion of personal information (subject to exceptions).

  • Opt-out of the sale of your personal information (we do not sell).

  • Not be discriminated against for exercising these rights.

To exercise your rights, contact us at saccrawdads@gmail.com.

7. Tracking Technologies

  • Google Analytics

  • Facebook Pixel

You can opt out of Google Analytics via the Google Analytics opt-out browser add-on, and manage Facebook ad preferences in your Facebook account settings.

8. Your Choices & Opt-Outs

  • Cookies & Browser Tracking: Adjust your browser settings to accept, reject, or delete cookies.

  • Marketing Communications: Click “unsubscribe” in any email or reply STOP to any SMS to opt out.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

10. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this Privacy Policy at any time. The “Effective date” at the top will reflect when changes take effect.

12. Contact Us

For questions or complaints about this policy, please contact:
 Crawdads on the River
 Email: saccrawdads@gmail.com
 Address: 1375 Garden Hwy, Sacramento, CA 95833

SMS Terms of Service

Program Name: Crawdads on the River SMS Club

Description:
 Crawdads on the River SMS Club delivers marketing messages, event reminders, and exclusive promotions for our river-front dining and special events. Message frequency varies; you’ll receive up to two (2) messages per month.

1. Opt-Out Instructions

You can cancel the SMS service at any time. Simply reply STOP. Upon receiving your STOP request, we will send a confirmation message and you will no longer receive SMS messages.

2. Rejoining Instructions

To resume messages after opting out, sign up again on our website.

3. Help Instructions

For assistance, reply HELP or email saccrawdads@gmail.com.

4. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Contact your wireless provider for details.

6. Privacy Policy Link

Your privacy is important to us. Please review our full Privacy Policy at:
 https://saccrawdads.com/privacy-policy

7. Compliance with Industry Standards

This SMS program adheres to all applicable industry standards, including CTIA’s Short Code Monitoring Handbook requirements (publicly accessible terms, opt-out/prominent disclosures, support contact).

8. Legal Compliance Note

All messages are governed by applicable federal and state law. By opting in, you agree to these terms and our Privacy Policy.